Privacy Policy

How BattleVertex collects, uses, and protects your personal information.

Last Updated: 14 May 2026

BattleVertex ("we", "us", "our") operates the website battlevertex.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using battlevertex.info, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Who We Are

BattleVertex is operated by BattleVertex Pty Ltd (ABN 47 123 456 789), registered in New South Wales, Australia. Our registered office is at Level 12, 1 Market Street, Sydney NSW 2000, Australia.

For privacy-related enquiries, please contact our Privacy Officer at: [email protected]

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

  • Contact form submissions: Your name, email address, state/territory, and message content when you contact us via our contact form.
  • Newsletter subscriptions: Your email address when you subscribe to our newsletter.
  • Tournament registrations: Team name, captain name, email address, state/territory, and team details when you register for a tournament.

2.2 Information Collected Automatically

  • Log data: IP address, browser type and version, pages visited, time and date of visits, and referring URLs.
  • Cookies and similar technologies: We use cookies to enhance your experience. See our Cookie Policy for full details.
  • Analytics data: Aggregated, anonymised data about how visitors use our website, collected via analytics tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide customer support.
  • To send you newsletters and gaming updates you have subscribed to.
  • To process and confirm tournament registrations.
  • To improve our website content, functionality, and user experience.
  • To analyse website traffic and usage patterns (in anonymised form).
  • To comply with legal obligations under Australian law.
  • To detect and prevent fraud or misuse of our services.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: Where you have provided explicit consent (e.g., newsletter subscription, cookie acceptance).
  • Contractual necessity: Where processing is necessary to fulfil a request you have made (e.g., tournament registration).
  • Legitimate interests: Where we have a legitimate interest in processing your data (e.g., website security, analytics) that does not override your rights.
  • Legal obligation: Where we are required to process data to comply with Australian law.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information in the following limited circumstances:

  • Service providers: Trusted third-party service providers who assist us in operating our website (e.g., hosting providers, email service providers), subject to strict confidentiality obligations.
  • Legal requirements: Where required by law, court order, or government authority in Australia.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent: In any other circumstances where you have given explicit consent.

6. International Data Transfers

Our primary operations are based in Australia. If we transfer your personal information outside Australia (for example, to cloud service providers), we take reasonable steps to ensure that the overseas recipient handles your information in a manner consistent with the Australian Privacy Principles.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

  • Contact form submissions: Retained for up to 2 years.
  • Newsletter subscription data: Retained until you unsubscribe.
  • Tournament registration data: Retained for up to 3 years for record-keeping purposes.
  • Website analytics data: Retained in anonymised form indefinitely.

8. Your Rights

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Withdrawal of consent: You may withdraw your consent to processing at any time (e.g., by unsubscribing from our newsletter).
  • Complaint: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected] and we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Cookies

We use cookies and similar tracking technologies on battlevertex.info. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: